Customer Service / Ordering Parts And Accessories
To place an order or obtain service, you will need to know some basic information. Your original sales receipt will contain all the following:
- Model number(s) for your original product purchased
- Color code and Fabric number
- Original purchase date
Orders for parts and accessories may be placed with your local authorized Tropitone Dealer, who will assist with pricing and freight charges. Your service contact is also your Dealer. If you need to locate a dealer, see "Where to Buy" on our website at www.tropitone.com for your local Dealer.
Orders for parts and accessories may be placed with your Tropitone Sales Representative, who will assist with pricing and freight charges. Your service contact is also your Representative. If you need to locate a representative, see "Where to Buy" on our website at www.tropitone.com for Commercial Sales Representatives.
DEALERS AND REPRESENTATIVES
All authorized returned merchandise must have a Return Goods Authorization (RGA) number. No merchandise is accepted without a valid RGA. Please fax or write the Tropitone Customer Service Department to obtain an RGA number. The RGA number must be clearly marked on all boxes to insure proper receipt and processing at Tropitone Furniture Company Inc., 5 Marconi, Irvine, CA 92618.